Corporate Policies

Terms & Conditions

The following general terms and conditions for sale shall apply to all orders placed with Copenhagen Sensor Technology A/S (hereafter CST), unless other terms have been contractually negotiated.


Standard delivery term, in accordance with INCOTERMS 2011 edition, is EX Works (EXW), Herlev, Denmark.


Subject to credit approval, all payments are due and payable in full thirty (30) days from the invoice date. All amounts past due will incur a late payment charge at the rate of 2% per month or the highest rate permitted by law, whichever is less.


A yearly price escalation equal to 3,8% can be expected, due to the natural market price increase.
For quantities above two identical systems, a price reduction may apply. Contact CST sales department for further information.

Handling fee

CST remains the right to add a handling fee of 100 EUR for orders below 150 EUR.


CST warrants to buyer that products delivered under these terms will comply substantially with either the applicable published CST data sheet or specifications mutually agreed upon between CST and buyer in writing, and will be free from defects in material and workmanship under proper use, service and conditions for a period of one (1) year from the date of invoice.
It is possible to purchase an extended warranty period – please contact CST sales department for further information.

Limited liability

Both buyers and CST’s liability shall be limited to the price paid for the product. In no event shall either buyer or CST be liable for any indirect, special, incidental or consequential damages resulting from performance or failure to perform under these terms and conditions. Neither buyer nor CST shall have any liability to the other for indirect or punitive damages, or for any claim by any third party.

Certificate of Conformity (CoC)

A certificate of conformity can be issued for the purchased product, provided it has been specified at the time of ordering.

Returning products for repair

Before any product is returned to CST for repair, an RMA number must be obtained. An RMA number is obtained by sending an e‐mail to with information about product name, serial number, reason for returning the product together with your contact details. The RMA number will be issued within 2 working days. All shipping documents must be clearly marked with the RMA number.
NOTE: The buyer is responsible for all shipping costs for returned products.


Code of Conduct

CST are committed to the principles of ethics, integrity, and abiding by the law. To this end, a number of mandatory internal company rules and policies, apply to our executive bodies and employees.
We also expect appropriately honest, law-abiding, and ethical conduct from our business partners.
The following stipulations apply as minimum standard of this Business Partner Code of Conduct and are the basis for the business relationship.

National legislation

In all their activities, business partners must operate in full compliance with the legislation, rules and regulations of the countries in which they operate. Where the provisions of applicable local laws and the principles address the same subject, and they are not in conflict, the highest standard shall be applied. Where any of the requirements in the principles conflict with applicable local legislation in the sense that it would represent a breach of applicable local legislation if the Principles were applied, the highest standards that are consistent with applicable local legislation shall be applied.

Human rights

Suppliers are expected to:

  • support and respect the protection of internationally proclaimed human rights, such as the United Nationals Universal Declaration of Human Rights.
  • ensure that they are not complicit in human rights abuses.
Labor rights

Suppliers are expected to be committed to upholding the human rights of workers, and to treat them with dignity and respect as understood by the international community. The human rights of workers are defined in the International Labor Organization Conventions.

Business Integrity

The highest standards of integrity are to be expected in all business interactions. Suppliers and their agents shall prohibit any and all forms of corruption, extortion and embezzlement.

Antitrust infringement

Business partners do not take part in illegal anti-competitive agreement and combat illegal cartels.

Money Laundering

Business partners is expected to be firmly opposed to all forms of money laundering and shall take steps to prevent its financial transactions from being used by others to launder money.

Illegal employment

Business partners comply with the relevant legal regulations of the employment of staff and take effective actions against illegal employment.

Registration and licenses

Business partners maintains the relevant registration and licenses necessary for it to perform its services or work in accordance with national law and regulatory requirements.

Tax and fiscal regulations

Business partners pay the taxes / duties incurred in connection with business relationship in their county in accordance with the regulation.


Business partners comply with the relevant legal environmental standards to minimize environmental impact.
We request our business partners to enforce compliance with these minimum standards, also for their business partners, when related to CST business relationship.
Business partners are required to report their own breaches of the Code of Conduct, if related to business relationship with CST, as well as any knowledge they have of misconduct by CST employees.
Business partners are required actively to clarify any suspected incidents and to cooperate with CST in the process.
If there is a justified suspicion of a breach by a business partners of this Code of Conduct, CST can end the business relationship with immediate effect on the basis of the existing contractual or legal right. In the event of a breach of this Code of Conduct, CST reserves the right to take further legal steps, including claims for compensation of damages.

CST may update the Code of Conduct appropriately from time to time and expects its business partners to accept such changes.